Privacy Policy for Toravieniqo

Your privacy is important to us. This policy explains how we collect, use, safeguard, and process your information in line with South African law and best practices.

Information We Collect

We collect limited personal information needed to communicate and deliver our services effectively.

• Contact details, including your name, email, and phone number, when you reach out or complete a form.
• Business website information, such as URL, niche, and performance analytics, relevant to assessment.
• Correspondence and notes relating to our service discussions and project needs.
• Technical data, like IP address and browser type, used for website analytics and security purposes.

How We Use Information

Information is used strictly for responsive communication and improving your experience with our services.

• To confirm your enquiry and provide requested information or proposals.
• To tailor our approach and advice to your business scenario and objectives.
• To improve the quality, safety, and usability of our website and communications.
• To comply with legal obligations and maintain records as required by law.

Lawful Processing Basis

We process your data only as necessary for our legitimate interests and legal requirements.

Your information is used for communication, service delivery, and compliance with regulatory obligations under South African data protection laws.

Sharing Information

We never sell your data. Information is shared only as required for communications or legal compliance.

• Limited sharing with service providers who support our processes—bound by strict confidentiality.
• Disclosures required by South African law, regulation, or court order.
• Instances where disclosure is necessary to protect rights, safety, or security of clients and users.

Data Safeguards

We use secure digital systems, limited access controls, and regular reviews to prevent unauthorised use, access, or loss. Despite best efforts, no method is fully secure, but we work to maintain high standards.

Your Rights

You retain rights to access, correct, or request deletion of your data at any time.

• Request access to personal information we hold about you.
• Ask for correction or deletion of inaccurate or outdated information.
• Object to certain processing or ask to restrict its use where justified.
• Lodge a complaint with the regulator if you believe your privacy rights are violated.

Cookies Policy

Cookies help optimise your website experience. Please refer to our cookies page for detailed practices and settings.

Cookie Policy Cookie Policy

Contact Us

Questions on privacy or data requests? Contact us using the details below.

Updates to this Policy

Policy changes are posted here—please review for updates periodically to stay informed.